Shipping Information

AREA


Collect from RapidStudio FREE 0 days
Door-to-Door delivery to main centers in South Africa for orders over R599 FREE 1-3 days
Door-to-Door delivery to main centers in South Africa for orders under R599 R99 1-3 days
Door-to-Door delivery to regional areas in South Africa for orders under R599 R149 approx 3-7 days
Door-to-Door delivery to regional areas in South Africa for orders over R599 R99 approx 3-7 days
Door-to-Door delivery to outlying areas in South Africa or other countries Quote on request allow up to 2 weeks

Main Centers


Main Centres are within city limits of: Bloemfontein, Cape Town, Durban, East London, George, Gqeberha (Port Elizabeth), Johannesburg, Kimberley, Mbombela (Nelspruit), Pietermaritzburg, Polokwane (Pietersburg), Pretoria.

We work with a number of national couriers and courier brokers in order to find the best possible service to ship your job. If, however, your area is not covered by any of our carriers main services, alternative arrangements will have to be made.
If you selected main center shipping method at checkout, but your address is in a regional or outlying area, RapidStudio will contact you and make the necessary arrangements.
RapidStudio will send you an SMS/email when your order is ready to be dispatched to the courier. On the day you receive an order complete SMS or email from us, your order will leave RapidStudio HQ by 4.30pm that day. From that time, please observe the shipping delivery times outlined in the table above.

Timing


Please bear in mind that orders are shipped "road freight" or comparable economy service and usually take 2 to 4 days to arrive. We do not make use of public holiday, weekend, early bird or after hours services.

Places we do not deliver to


We are unable to deliver to mines, farms, prisons and areas deemed dangerous by our couriers.

Potential Delays


While we try to get the best possible service from our carriers, once the parcel leaves us, it's largely out of our hands, and there can sometimes be delays, especially around remote or outlying hubs.

Changing delivery address after you have placed your order



For full details, please see our Shipping, Returns and Warranties page and Terms and Conditions

Christmas Delivery Guarantee for


  1. Correct order received before midnight 9 December .
  2. Complete and correct artwork or files for the corresponding order received before midnight 9 December .
  3. Correct payment for the corresponding order received before midnight 9 December .
  4. The person placing the order and the recipient are both available if we need to contact them for any reason, and their contact information was correctly entered when ordering.
  5. Correct delivery address and contact details for the recipient were entered when ordering.
  6. The recipient is available at the order's delivery address, and the courier is able to get a hold of them if necessary.
  7. The delivery address is not a regional, rural area, PO Box, farm, prison, school township or mine.
  8. If a pickup point is selected, you collect from them during their operating hours.
  9. No changes, which might delay the order, are made to the order details, delivery address, etc.
RapidStudio offers free delivery on photobooks and canvas prints in South Africa for orders over the threshold, ensuring your personalised photo products reach you at no additional cost.
Free delivery: Main Centers, Orders over R599
RapidStudio provides dedicated customer support for all photobook and canvas print orders, ensuring all your queries and concerns are addressed promptly and professionally.
Dedicated customer support
RapidStudio guarantees high-quality photobooks and canvas prints, using premium materials and state-of-the-art printing technology for stunning, long-lasting photo products.}
Quality guaranteed
RapidStudio is a proudly South African company specialising in personalised photobooks and canvas prints, celebrating local talent and offering unique, custom photo products.
A truly South African company
RapidStudio ensures secure online payment options for all photobook and canvas print purchases, protecting your personal and financial information with advanced encryption technology.
Secure online payment