How to use my RapidStudio Gift (discount) Voucher

How to Redeem Your Discount Voucher with RapidStudio

In response to a question asked on our Facebook Wall, I have written a short tutorial on how to redeem your discount voucher with RapidStudio. Using a Gift Voucher or Promo Code works exactly the same way.

Step 1: Add a Product to Your Shopping Cart

Add a photo product to your shopping cart by ordering it through the software or via the RapidStudio website.

Step 2: Enter Your Voucher or Promo Code

In the shopping cart, locate the "Discount Voucher / Promo Code" box. Enter your voucher number or promo code into this box and click the "Use Voucher" or "Use Promo Code" button.

Below the box where you've entered the number, you will see a message:

• "Voucher (XXXX..) accepted." - Your discount will reflect in the shopping cart totals.
• "Voucher (XXXX..) has expired." - The voucher is no longer valid.
• "Voucher (XXXX..) is invalid." - The code entered does not match a valid voucher.

Expired Voucher?

If your voucher has expired, whether it can be renewed or not will depend on the type of voucher:

• If you won the voucher in a competition, it cannot be extended.
• If it is a Promo Code and the promotion has ended, the Promo Code cannot be extended.
• If you purchased the voucher at an Expo or online, you may contact our support team to assist in extending your voucher.

Invalid Voucher?

If the voucher is invalid, the most common issue is confusing letters and numbers, such as:

• Letter "o" and number "0".
• Letter "i" and number "1".

Try replacing the letters with numbers and vice versa, then try again.

Important Note:

Some Promo Codes only work on specific products. For example, a Promo Code for a 2-for-1 special on Hard Cover Photo Books will not apply if your shopping cart does not include a Hard Cover Photo Book.