If you have any questions or queries about RapidStudio and our range of photobook products and services, we're here to help.
To get in touch, simply send us an email, you can do so by writing to [email protected]. Simply provide us with a brief message outlining your query or concern, photos if appropriate and we'll get back to you as soon as possible.
If you prefer to get in touch by phone, simply call our customer support team on 011 225 0500. Our team is available from Monday to Friday between 9am and 5pm, and will be happy to help with any questions you may have.
At RapidStudio, we pride ourselves on providing exceptional customer service, and we're always happy to hear from our customers. Whether you have a question about our photobook products and services, need help with the online design software, or simply want to provide us with some feedback, we're here to help.
After quality of product, customer service is our highest company value. Every day at RapidStudio starts with a support team meeting with the company managing director and production manager to hear feedback from the Support team. We prioritise troubleshooting any production issues with customers and make sure we are continually learning and improving our product and service.
To RapidStudio, the importance of product quality cannot be overstated. Quality products not only meet customer expectations, but they also help build brand reputation and loyalty. Customers are more likely to return to a company that consistently delivers high-quality products that meet or exceed their expectations. Ensuring that products are of high quality requires attention to detail, careful testing and quality control processes, and a commitment to continuous improvement. We are proud of our team of experts here at RapidStudio that work hard to deliver a beautiful product to you first time, every time. If you are not completely satisfied with your product or have any questions or queries, don't hesitate to get in touch with us today. We're always happy to help, and we look forward to hearing from you soon.